Terms & Conditions
Cancellation Policy
We appreciate that life gets busy and sometimes the unexpected happens from time to time.We ask that you give us 2 hour's notice and we will be happy to reschedule your appointment for you.
No shows will incur a 50% fee of the value of the appointment. We hope that you can understand the value of our practitioners time and the necessity to ask for advance notice when making a cancellation. Refunds are at the discretion of Infinity.
Refund Policy
Sorry we do not have to give a refund if you change your mind about your purchase - so please choose carefully.
If the product you have bought is faulty, we will provide a remedy as required by the Consumers Guarantees Act
Loyalty Programme
The Customer is to provide their Full name, Phone number and email address and over 16 years of age
The Customer consents to joining our emailing list
No Customers details will be shared with any 3rd party and will be kept private to Infinity Spiritual Centre Ltd
Points are accrued at 1 point per $1 spent
The Customer must inform the Staff of your intention to accrue or use points at the beginning of the transaction, points cannot be applied after the sale is complete
Points cannot be collected on Healings and Readings, ARK Cafe or Consignment goods or used with any other promotions or offers
Points and the customer account will expire and become inactive after 12 months or can be deactivated at any time due to misuse
The points are non transferable and non sellable and can only be redeemed by the account holder and are redeemable only on goods instore
Points are calculated on the final amount paid
Points can be redeemed as part payment on goods but the whole points value must be used in one transaction
Points cannot be accrued by Staff or Contractors working at Infinity Spiritual Centre Ltd
Infinity Spiritual Centre has the right to change or terminate the programme at any time, rendering the accrued points null and void